iOS: Go to Setting > Apps > WalkTab > Location
Then please ensure that location permission is set to “Always”.
You can access the WalkTab Add-in to send a command to a device to cause it to report outside of work hours.
Step 1. Go to maps
Step 2. Click on the user you want to change.
Step 3. Start, stop, or locate.
Pressing the Start button on the bottom right to cause a device to start to report if it is not already reporting. This will override the “Disabled” or “Pause” settings. If you make a device start to report outside of work hours, you will have to also make it STOP reporting.
Pressing STOP will override any user setting and stop reporting.
Pressing LOCATE will get the end-user’s location once.
Opening WalkTab and toggling the Disabled control will disable the sending of GPS co-ordinates. That setting can be turned off by the user, or it can be overridden in the using either the START or LOCATE commands from MyGeotab.
NOTE: “normal circumstances” are when hours of work are NOT overridden by admin or transmission HAS NOT been disabled by the customer.
If devices are unable to be provisioned, please ensure that the functionality/plan to add new serial numbers is available through Geotab. This is the feature that enables the usage of myGeotab.
This could also likely be due to the incorrect security clearance in the database’s service account. Please ensure that the security clearance is set to “Administrator” in the service account.
Step 1: Press “DEREGISTER DEVICE” in the “Settings” section
Step 2: Then uninstall the WalkTab App
NOTE: This will only stop billing from WalkTab and not from Geotab. To stop billing from Geotab for that serial number, please go to MyAdmin and terminate the serial number (MUST BE DONE BY RESELLER).
WalkTab runs in the background even when it is not reporting GPS position to WalkTab. As such it will typically decrease the battery life by 55% to 10%, depending on device type, reporting interval and usage during Hours of Work.